![]() ![]() If you want to deploy the agent to multiple computers, you can: Install the client agent service manually.Install the client agent service using EXE installers.Install the client agent service using MSI + MST installers.Install the client agent service from the Dameware Mini Remote Control application.Install the client agent service on demand. ![]() If you want to deploy the agent to a single computer, you can: To configure a Mac or Linux computer as a remote host, see Configure a Mac or Linux computer as a Dameware Remote Host. You can deploy the Dameware client agent to a single computer or multiple computers. The Dameware client agent establishes communication between the technician's computer and the end user's computer, and without it, a connection between the two computers cannot be made. ![]() Unlock user accounts, reset passwords, organizational units and groups, and edit group policies from one interface.Install the Dameware client agent service on Windows computersįor either Dameware Remote Support or Dameware Mini Remote Control, the end user's computer that you want to troubleshoot must have the Dameware client agent installed on it. Restart services & processes, edit registries, view & clear event logs, and more. Troubleshoot remotely without initiating full remote control sessions. Perform Windows administration tasks remotely With the included mobile app, you can provide support from an Android smartphone or tablet, or iOS device such as an iPhone or iPad. Support end-users from your iOS® and Android™ device Manage users and permissions with Active Directory® synchronization, create and share global host lists, and control and activate licenses. Provide remote support to users anywhere, with the DameWare Central Server & Internet Proxy.Ĭentrally manage users, licenses and host lists Securely access computers outside the firewall Share screens, chat, transfer files and initiate MRC, RDP or VNC sessions. Remote support software for Windows®, Mac OS® X and Linux® computers. Remotely control desktops, laptops & servers Wherever your end-users are located, you can remotely access their systems with the built-in DameWare Mini Remote Control software, and use the system tools on the DameWare Remote Support console to provide faster remote assistance. DameWare Remote Support (DRS) is an affordable and easy-to-use systems administration and remote IT support tool that allows you to simplify and accelerate customer support. ![]()
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